Returns & Exchanges

At Parkers Foodservice, we are committed to delivering the highest quality fresh and frozen goods. Due to the perishable nature of our products, we offer a specialized return process to ensure food safety and customer satisfaction.

Return Process

• 1.
  Immediate Inspection

  Please inspect all food items upon delivery. Any discrepancies, damages, or quality concerns must be reported to the delivery driver immediately for on-the-spot resolution.

• 2.
  Contact Customer Support

  If an issue is discovered after delivery, notify our team within 24 hours. For perishable or temperature-sensitive goods, immediate notification is required to qualify for a credit or replacement.

• 3.
  Provide Documentation

  To process your claim, please provide your order number and clear photographic evidence of the product concern or packaging defect via our official support email.

• 4.
  Refund or Credit Processing

  Once your claim is validated, we will issue a credit to your account or process a refund to your original payment method within 3-5 business days.